Turn phone calls into messaging conversations with Call-to-Message
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Instead of missing calls or making your consumers wait on hold, give them the option to initiate a messaging conversation when they call you.
This makes consumers happier, increases your sales and reduces costs.
Always give consumers the option to communicate in their channel of choice
Call-to-Message gives consumers the capability to instantly switch from a phone call to a text messaging conversation by selecting an option in your IVR or automated attendant. Messaging is already the preferred method of communication for consumers in their personal lives, now they can have that same option for communicating with your business. Messaging means consumers won’t have to wait on hold to get answers to questions, schedule appointments or make transactions.